Cancellation policy

Some items in our store may be offered as subscriptions. The cancellation policy specifies how you can change or cancel these types of orders.

Subscriptions

After purchasing a subscription, you will receive recurring deliveries based on the subscription duration and frequency you have selected. Your payment details will be stored securely, and you will be charged for each delivery unless you choose to pay in advance.

Subscriptions may be time-limited or unlimited. Always check the specific subscription page for this information.

When you sign up for a subscription, you will usually receive the current box in the series at the next shipping date. However, there are exceptions – some subscriptions covering subsequent volumes by a single author may always ship starting with volume 1. Always check the specific subscription page for this information.

Subscription boxes are shipped on the 2nd of each month, and new subscriptions are accepted up to 4 days before the scheduled shipping date. Then, every month or quarter, we'll charge you a flat fee, and you'll receive the next boxes in the series.

If you subscribe less than 4 days before the next delivery, you'll receive your first box the following month. After the first two boxes, you can cancel your subscription at any time.

Examples:

Monthly subscription purchased on May 15th -> the first payment is charged on May 15th, the first box is shipped to you on June 2nd, the second box is charged on June 2nd/3rd, and the second box is shipped to you on July 2nd.

Monthly subscription purchased on May 31st -> the first payment is charged on May 31st, the first box is shipped to you on July 2nd, the second box is charged on July 2nd, and the second box is shipped to you on August 2nd.

Quarterly subscription purchased on May 31st -> The first payment is due on May 31st, the first box is shipped to you on July 2nd. The second box is shipped on July 2nd/3rd, and the second box is shipped to you on October 2nd.

If you wish to cancel or change your subscription, you can do so after paying for and receiving the first two boxes in your subscription. Your order confirmation email contains links to your order. You can manage your subscription from there. Please review our returns policy for more information on returns and refu